|
In Branch
|
Online
|
Phone
|
Mobile App
|
Get a card |
Yes, click here for details. |
Yes, click here to order now. |
No |
No |
Top up (also known as reload) |
Yes# (If the card was bought in a branch) |
Yes (click here to top up) |
Yes |
Yes |
Move money from one Currency to another |
No |
Yes, via 'My Account' |
Yes |
Yes |
Get a PIN reminder |
No |
Yes, via 'My Account' |
Yes |
No |
Check my balance |
Yes |
Yes, via 'My Account' |
Yes |
Yes |
Get back the money I haven't spent (cash out) |
Yes# (If the card was bought in a branch) |
No |
Yes |
No |
Tell you my card is lost/stolen/damaged |
Please call Card Services straight away. Click here for Card Services contact numbers. |