Important Notice: Coming soon! We are adding 12 new currencies to your Cash Passport.
Using your card
In Branch |
Online |
Phone |
Mobile App |
|
---|---|---|---|---|
Get a card | Yes, click here for details. | Yes, click here to order now. | No | No |
Top up (also known as reload) | Yes# (If the card was bought in a branch) | Yes (click here to top up) | Yes | Yes |
Move money from one Currency to another | No | Yes, via 'My Account' | Yes | Yes |
Get a PIN reminder | No | Yes, via 'My Account' | Yes | No |
Check my balance | Yes | Yes, via 'My Account' | Yes | Yes |
Get back the money I haven't spent (cash out) | Yes# (If the card was bought in a branch) | No | Yes | No |
Tell you my card is lost/stolen/damaged | Please call Card Services straight away. Click here for Card Services contact numbers. |